Home > news > Settled and safe: a renter’s right

The private rental sector remains a market in which consumers are woefully under-protected. Citizen’s Advice want this to change. They do not see why renters should expect anything less than the protections consumers take for granted elsewhere – repairs that get done, systems to protect them from cowboys, refunds when things go badly wrong.

Join the CAB in demanding a safe and settled future for millions of renters.

They are campaigning for better protections for private renters and believe that:

No renter should be evicted simply for complaining about bad conditions.
We want to see an end to retaliatory evictions.
No renter should be at the mercy of rogue landlords who consistently break the rules, taking deposits unlawfully, harassing tenants or renting substandard homes.
We want to see all local authorities in England set up a register of landlords that tackles the specific problems in their area.
No renter should ever be left out of pocket after renting a home which proves to be dangerous or uninhabitable.
We want tenants to be entitled to rent refunds where the property they’re living in is dangerous or not fit to live in.
No renter should ever have to pay excessive and inexplicable fees for the basic services a letting agent provides.
We want to see an end to extortionate fees levied on renters by letting agents.
No renter should ever lose their home at a moment’s notice.
We want all tenants to get reasonable notice before having to move out, even when caught up in a landlord’s eviction.

For more information about this campaign, read the reports and find out how to take action, visit the campaign page