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What is the Advice Academy?

The Advice Academy was set up by Barking & Dagenham Citizen’s Advice Bureau in collaboration with other advice agencies in the borough to provide training and support to people living or working in the borough of Barking & Dagenham.

The purpose of advice specific training is to increase local information and advice knowledge and to build on advice capacity in the borough. The training being offered ranges from day training on specific advice related subjects through to accredited training in advice. The courses are aimed at local residents, frontline workers and volunteers who work with the public or who wish to gain experience of working with the public.

How does the Advice Academy work?

The Advice Academy runs training courses throughout the year. The types of courses being run depends on the level of interest from the public.

Following receipt of your application, a member of staff will contact you to discuss your learning requirements and will confirm your booking. In the event that a course is oversubscribed, we will endeavour to run the course again in the future and you may be placed on a waiting list.

Do I have to pay anything?

This will depend on your circumstances and on which course you want to attend.

Do I have to be an advice worker to apply?

No, not necessarily. The courses are useful and relevant for all kinds of people.

Are there any course entry requirements?

No. For the accredited training you will need to be confident with reading and writing.

For any further information about the Advice Academy email adviceplus@bdcab.org.uk